The Situation

Administrative tasks are one of the big drivers of high healthcare costs and time consumption. Automating routine processes like patient task notification management helps medical clinics and hospitals minimize their administrative expenses.

It does this by reducing the amount of follow up tasks the staff is expected to perform to ensure communication has been delivered, which lets them make the most of their working hours. It also helps maintain efficiency — by easing workloads and assists staff members perform better, more meaningful work.


We believe that staff members will benefit from an improved user centric approach specific to their assigned tasks and reduce neglect with the introduction of automated notifications.

Efficiency, accuracy and fewer errors directly benefit the facility’s bottom line, as patients who receive quality care from a professional and focused medical team will have abetter experience under their care.


  1. Reduce missed nursing cares – improve task management flow.
  2. Reduce phone calls – automate communication as much as possible and avoid unnecessary manual communication between team members.
  3. Improve usability with an efficient interface
  4. Create a notification schema to enable users


We will create a set of components to facilitate an automated process management that streamlines and standardizes many administrative tasks, freeing medical staff to focus on what they do best: patient care.

Provide a cloud based web application

Improve usability and personalization based on role, tasks and views.

Introduce a Notification System

Provide a Flexible, scalable and configurable user interface.


A cloud based web application that integrates with Hospitals’ EMR systems to allow nurses, collaborators and other internal users to view summary of patient required tasks, create & assign tasks, request and receive approvals*, provide educational steps for the patient and collaborate seamlessly with care team members.

Measuring Success

  • Reduction of task errors
  • Reduction of calls
  • Reduction of time to complete a task

Roles & User Flows

Use cases


Discharge Process

Treatment Plan Education Process


Medication Education Process


User Roles

Persona Sheets


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Copy of Vocera Platform Features | Vocera

Copy of Open Sans – Google Fonts

Copy of Josefin Sans – Google Fonts

WFM Columns

Notification Schema

Placard view


Not part of the placards.

Add New Task

User based task creation and assignment (Charge RN only)

  • What: Select from existing list, Add New
  • Who: Team Member Assignment, Patient/Room
  • When: Priority, Due by

Accept/Edit Task

User based task acceptance, review and edit

  • What: Select from assigned cue
  • Who: Team Member Assigned, Patient/Room
  • When: Priority, Due by

Task Groups

Pre build task libraries auto assigned at status updates.

Admission Tasks

  • Bed Side RN
  • V RN
  • Aides

Discharge Tasks

  • Bed Side RN
  • V RN
  • Aides
  • Unit Secretary